Cash payments can be brought to our office, Monday to Friday, from 8:00 a.m. to 5:00 p.m., excluding holidays. Please do not send cash through the mail or leave in the drop box. Our office is located on the 1st floor of the Carroll County Governmental Center, located at 605-2 Pine Street, Hillsville, Virginia.
Checks, Money Orders & Cashier Checks
Checks, money orders and cashier checks should be made payable to the Carroll County PSA or CCPSA and can be brought to the office or mailed to:
Carroll County PSA
605-2 Pine Street
Hillsville, Virginia 24343
For your convenience, a drop box is located just outside the PSA and you can leave check, money orders or cashier checks also.
ACH Draft Service
Automatic recurring bank draft service allows automatic bank drafting from your checking or savings account to assure your bill is paid in full and on time every billing, even if you are out of town. This convenient service is free, and is the same kind of service many people use to make mortgage or insurance payments.
Please complete the ACH form and return it to our office for processing.
Credit and Debit Cards
The Carroll County PSA will take credit and debit card payments over the phone in the office at 276-730-3175; there is a 5% fee for paying over the phone. No additional fees are charged when you pay in person in the office with credit and debit cards. For your convenience you may also make payment online with Paymentus.
Payment at National Bank
Customers can also pay their PSA payments at National Bank located at 605 E Stuart Dr, Galax, VA 24333. Please have your account number to ensure that payment will be applied to the correct account.
Important to Note:
CCPSA payments are due the 20th of each month; disconnections for non-payment are scheduled for the first business day after the 10th of each month.